Shipping Policy
Processing time
Orders are processed within 1–3 business days, excluding holidays.
Customs and import taxes
Buyers are responsible for any customs or import fees that may apply.
Wildflower Wellness is not responsible for delays due to customs.
Returns
Returns and Exchanges
If something’s not quite right, I’m here to help with returns or exchanges.
- Contact me within: 14 days of delivery
- Ship items back within: 30 days of delivery
The following items can't be returned or exchanged
Please note: I cannot accept returns for:
- Custom or personalized orders
- Items on sale
(unless damaged or defective)
Conditions of Return
Buyers are responsible for return shipping costs.
Items must be returned in original condition,
any loss in value is the buyer’s responsibility.
Wholesale Inquiries for Wholistic Herbals
Thank you for your interest in Wholistic Herbals!
Please email me if you'd like to inquire about having our at your store or event.
Session and Class Cancellations
Canceling and Rescheduling Policy
Cancel or reschedule by notifying us at least 24 hours before your session via email:
Cancellations within 24 hours incur no charge; same-day cancellations are half price,
and no-shows are fully charged. If we need to cancel, we’ll notify you promptly to reschedule
We understand that outdoor sessions are subject to the whims of Mother Nature, and your experience is important to us!
We’ve implemented a Flexible Weather Policy to ensure your peace of mind:
Weather-Related Policy
For outdoor sessions, if a class is canceled due to weather,
you can choose between a full refund or transferring your booking to another date.
We’ll notify you via email about any weather-related changes.