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Shipping Policy

Processing time

Processing for orders is 1-3 days.

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Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.
Wildflower Wellness is not responsible for delays due to customs.

Returns
returns and exchanges

Contact me within: 14 days of delivery

Ship items back within: 30 days of delivery

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The following items can't be returned or exchanged

Because of the nature of these items,
unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders

  • Items on sale

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Conditions of return

Buyers are responsible for return shipping costs.
If the item is not returned in its original condition,
the buyer is responsible for any loss in value.
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Wholesale Inquiries for Wholistic Herbals

Thank you for your interest in Wholistic Herbals! 
Please email me if you'd like to inquire about having our at your store or event.

Cancellations
​Canceling and Rescheduling Policy

Cancel or reschedule by notifying us at least 24 hours before your session via email: wildflowerwellnessrocny@gmail.com
Cancellations within 24 hours incur no charge; same-day cancellations are half price,
and no-shows are fully charged. If we need to cancel, we’ll notify you promptly to reschedule

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We understand that outdoor sessions are subject to the whims of Mother Nature,
and your experience is important to us.
That’s why we’ve implemented a Flexible Weather Policy to ensure your peace of mind:


Weather-Related Policy

For outdoor sessions, if a class is canceled due to weather,
you can choose between a full refund or transferring your booking to another date.
We’ll notify you via email about any weather-related changes.
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Cancellation Policy
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